Floyd & Leonard Auto Electric
510 S Washington Ave, Mason City, Iowa, 50401
Floyd & Leonard is a staple for lawn care equipment and parts. Customers love the knowledgeable staff, especially the older employees who are always willing to help. While there are a few grumbles about younger staff lacking people skills or occasional pricing confusion, most people find the service top-notch and worth the drive. It's a trusted spot for Stihl and Toro gear.
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Ask for the seasoned employees if you have complex technical questions; they are the real experts.
✓ What Works Well
- Highly knowledgeable staff
- Great selection of Stihl and Toro parts
- Fair and helpful service
✗ Areas to Improve
- Some younger staff lack customer service skills
- Occasional pricing discrepancies
- Can be busy, leading to wait times
- Do you have parts for this mower model?
- Can you help me troubleshoot this engine issue?
- What is the best trimmer for my needs?
Worth the drive for the expertise alone.
They take the time to explain your options.
Great place for parts, just hope you get one of the seasoned guys.
- Category Automobile
- City Mason City
- State Iowa
- Postcode 50401
- Country United States
