1500 Coulter St, Amarillo, Texas, 79106
Patients generally have high praise for the medical care provided by Dr. Kim and his team, often citing thoroughness and kindness. However, there is a recurring theme of frustration with the front desk staff and billing department, which some find rude or disorganized. It's a clinic where the medical care is top-notch, but the administrative side can be a headache.
Keep detailed records of your billing and insurance statements to resolve any discrepancies quickly.
✓ What Works Well
✗ Areas to Improve
Dr. Kim is a gem.
Great care, but the front desk needs training.
Billing department is a nightmare.