Focus And Balance PLLC
2040 Babcock Rd, Suite 301, San Antonio, Texas, 78229
Focus and Balance PLLC receives highly polarized reviews. Many patients praise the providers for their empathy, knowledge, and effective treatment plans, especially for ADHD and anxiety. However, there are significant and recurring complaints about the administrative staff, including poor communication, difficulty with medication refills, and billing errors. Some patients feel medically abandoned or neglected by the office operations.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you rely on consistent medication refills, be proactive and request them well in advance, as the office can be slow to respond.
✓ What Works Well
- Empathetic and knowledgeable providers
- Effective treatment plans
- Convenient virtual visit options
✗ Areas to Improve
- Poor administrative communication
- Difficulty with medication refills
- Billing and insurance errors
- Why is it so hard to get a medication refill?
- Is the office staff responsive?
The providers are great, but the office staff is a nightmare.
I feel medically abandoned.
Great care, but the office operations are frustrating.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78229
- Country United States
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