420 NE 10th St, Oklahoma City, Oklahoma, 73104
Members have a very positive view of the staff, often highlighting their professionalism, patience, and knowledge. Many feel well-supported in their financial goals. However, there are some complaints about administrative issues, such as loan processing delays and difficulty with certain account processes, which seem to have caused frustration for some members.
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The staff is very helpful with loans—don't hesitate to ask for guidance.
✓ What Works Well
✗ Areas to Improve
Staff is great, but the system can be frustrating.
Very helpful with loan applications.
Some members feel the service has declined.