Foot and Ankle Institute of Colorado
1465 Kelly Johnson Blvd, Suite 100, Colorado Springs, Colorado, 80920
Patients generally appreciate the clinical care provided by the podiatrists, often citing them as knowledgeable and kind. However, there are frequent complaints about administrative issues, including billing errors, poor communication, and rude front-office staff. It is a clinic where the doctors are well-regarded, but the office management is a common source of frustration.
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✓ What Works Well
- Knowledgeable and kind podiatrists
- Effective treatments
- Clean and modern facility
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Rude front-office staff
- Why is the billing so confusing?
- How do I get a call back?
Great doctors, but the office staff is a headache.
I feel like I'm constantly fighting with the billing department.
Good clinical care, but the admin side is very frustrating.
- Category Health & Medical
- City Colorado Springs
- State Colorado
- Postcode 80920
- Country United States
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