534 W John St, STE 100, Matthews, North Carolina, 28105
This podiatry practice receives mixed reviews. Many patients praise the doctors for their expertise, kindness, and effective treatment plans. However, there are significant complaints regarding billing transparency, rude administrative staff, and poor communication. The clinical care is generally well-regarded, but the administrative experience can be a major source of frustration.
Always clarify the cost of any procedure and verify insurance coverage before the appointment.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing department is a total mess.
Clinical care is top-notch, but administrative follow-up is lacking.
Be prepared for potential billing surprises.