Foot & Ankle Specialists
3731 S Dixie Hwy, Franklin, Ohio, 45005
Dr. Loftus is highly regarded for his skill, humor, and bedside manner, with many patients feeling comfortable and well-cared for. The office is generally efficient and friendly. However, there are significant complaints regarding billing practices, including charges for unnecessary services and lack of transparency about costs. While the medical care is strong, patients should be wary of the billing department.
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Ask for the price of any equipment or supplies before agreeing to them, as they can be significantly marked up.
✓ What Works Well
- Dr. Loftus is skilled and funny
- Friendly staff
- Quick appointments
✗ Areas to Improve
- Billing transparency issues
- Charges for unnecessary services
- Inflexible front desk
- Why was I charged for this?
- Is the surgery necessary?
Great doctor, but watch your bill.
I felt comfortable and well-treated.
They charge for everything, even simple follow-ups.
- Category Health & Medical
- City Franklin
- State Ohio
- Postcode 45005
- Country United States
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