Foot & Ankle Surgical Associates
3929 Bridgeport Way W, Suite 308, University Place, Washington, 98466
This practice is highly regarded for its surgical outcomes, with many patients praising Dr. Thomas for his skill and bedside manner. However, there is a significant divide; a subset of patients reports feeling pressured into unnecessary procedures, experiencing poor post-op communication, and dealing with a nightmare billing department. While many find the care life-changing, others feel the administrative and communication failures are unacceptable.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Excellent surgical outcomes
- Friendly and professional staff
- Efficient appointment scheduling
✗ Areas to Improve
- Nightmare billing department
- Poor post-op communication
- Some reports of feeling pressured into surgery
- Why is my bill incorrect?
- How do I get a call back from billing?
- What are the risks of this procedure?
Dr. Thomas saved my mobility.
Billing is a total disaster.
Great doctor, but the office management is lacking.
- Category Health & Medical
- City University Place
- State Washington
- Postcode 98466
- Country United States
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