235 E Badillo St, Covina, California, 91723
Patients generally trust the medical expertise of the cardiologists at this practice, often citing thorough care and professional bedside manner. However, the administrative side of the practice is a major pain point, with frequent complaints about unanswered phones, long wait times, and poor communication. While the clinical outcomes are positive, the office experience is often described as frustrating.
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If you have an urgent question, try visiting the office in person if phone lines are down.
✓ What Works Well
✗ Areas to Improve
Doctors are top-notch, but the front office needs help.
Great care, but be prepared to wait.
Impossible to get a human on the phone.