625 S Fair Oaks Ave, Suite 215, Pasadena, California, 91105
Patients hold the cardiologists in high regard, frequently citing life-saving care and deep medical knowledge. The clinical staff is often described as professional and kind. Conversely, the front desk and administrative operations are a major pain point, with many reports of rude behavior, long hold times, and poor communication. It is a classic case of great doctors let down by a struggling support team.
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Request a female attendant if you feel uncomfortable during exams; patients report better experiences when they advocate for their preferences.
✓ What Works Well
✗ Areas to Improve
Doctors are life-savers, but the front office is a nightmare.
Great clinical care, but the admin side needs a total overhaul.
Don't let the rude receptionists stop you from seeing these great doctors.