Foothill Cardiology Medical Group, Inc.
625 S Fair Oaks Ave, Suite 215, Pasadena, California, 91105
Patients hold the cardiologists in high regard, frequently citing life-saving care and deep medical knowledge. The clinical staff is often described as professional and kind. Conversely, the front desk and administrative operations are a major pain point, with many reports of rude behavior, long hold times, and poor communication. It is a classic case of great doctors let down by a struggling support team.
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Request a female attendant if you feel uncomfortable during exams; patients report better experiences when they advocate for their preferences.
✓ What Works Well
- Highly skilled and caring cardiologists
- Effective treatment plans
- Clean and modern office environment
✗ Areas to Improve
- Rude and dismissive front desk staff
- Long phone wait times
- Disorganized medical records management
- Why is it so hard to reach someone by phone?
- Are the front desk staff always this argumentative?
Doctors are life-savers, but the front office is a nightmare.
Great clinical care, but the admin side needs a total overhaul.
Don't let the rude receptionists stop you from seeing these great doctors.
- Category Health & Medical
- City Pasadena
- State California
- Postcode 91105
- Country United States
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