Foothills Dental - Lenoir, NC
342 Harper Ave NW, Lenoir, North Carolina, 28645
This practice has a polarized reputation. Many patients love the clinical care and the friendly staff, while others express significant frustration with billing practices, scheduling issues, and perceived lack of professionalism from some staff members. It is a high-tech office, but patients should be prepared to advocate for themselves regarding treatment plans and costs.
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Always get a second opinion if you are recommended expensive, unexpected dental work.
✓ What Works Well
- Modern and clean facility
- Skilled and gentle hygienists
- Convenient location
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance confusion
- Inconsistent customer service
- Why was I charged for this service?
- Is this treatment really necessary?
Great clinical care, but the billing is a nightmare.
Felt pressured into expensive treatments.
The hygienists are excellent, but the front office needs work.
- Category Health & Medical
- City Lenoir
- State North Carolina
- Postcode 28645
- Country United States
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