Ford Service Department
9699 MO-168, Hannibal, Missouri, 63401
Tom Boland Ford's service department has a mixed reputation. Many customers appreciate the professional staff, convenient pickup/delivery services, and the quality of work. However, there are significant complaints about long wait times, poor communication, and perceived dishonesty in pricing. It is a high-volume dealership where the experience can be very inconsistent, leading to frustration for some customers.
We analyze 66 public reviews for Ford Service Department using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm the final price before authorizing any work.
✓ What Works Well
- Professional staff
- Convenient pickup/delivery
- Quality of work
✗ Areas to Improve
- Long wait times
- Poor communication
- Concerns about pricing and honesty
- Do you offer same-day service?
- How long is the wait for an oil change?
- Are your quotes guaranteed?
Hit or miss, depends on the day.
Good for maintenance, but watch the final bill.
Wait times can be a real drag.
- Category Automobile
- City Hannibal
- State Missouri
- Postcode 63401
- Country United States
