Forefront Dermatology Ames
500 Main St, Suite 113, Ames, Iowa, 50010
The clinic offers convenient access to dermatological care, with many patients praising the friendly staff and efficient service. However, there are consistent complaints about the phone system, specifically the use of an off-site call center, and some billing transparency issues. Medical care quality is generally viewed as good.
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Ask for an itemized bill if you have questions about your charges, as billing can be complex.
✓ What Works Well
- Friendly and professional staff
- Efficient service
- Convenient location
✗ Areas to Improve
- Off-site call center issues
- Billing transparency
- Inconsistent communication
- Why can't I reach the local office directly?
- Is this procedure covered by insurance?
- How do I get my test results?
I wish I could reach the local office instead of a call center.
The staff was very thorough and kind.
Billing was confusing and overcharged.
- Category Health & Medical
- City Ames
- State Iowa
- Postcode 50010
- Country United States
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