Forefront Dermatology Farmington, MO
1223 Maple St, Farmington, Missouri, 63640
This clinic is highly regarded for its medical staff, particularly Dr. McNail and Amy Thayer. Patients appreciate the thoroughness of the exams and the friendly, professional care. However, the clinic suffers from significant administrative issues, including a difficult-to-reach call center and aggressive, confusing billing practices that have left many patients frustrated.
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If you have billing issues, document every conversation and request a supervisor immediately.
✓ What Works Well
- Thorough and professional exams
- Friendly and caring providers
- Easy online check-in
✗ Areas to Improve
- Terrible billing department
- Difficult to reach by phone
- Inconsistent front desk communication
- Why am I being sent to collections while making payments?
- How do I reach the local office instead of the call center?
The doctors are great, but the billing system is a total disaster.
Good care, but the phone system is impossible to navigate.
Professional providers, but the administrative side needs a major overhaul.
- Category Health & Medical
- City Farmington
- State Missouri
- Postcode 63640
- Country United States
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