Forefront Dermatology Grafton, WI
1245 Cheyenne Ave, Suite 301, Grafton, Wisconsin, 53024
Patients generally praise the medical staff for being thorough and knowledgeable during exams. However, the office suffers from significant administrative friction, including long wait times and poor communication regarding prescriptions. Some users feel like a number rather than a person, and billing transparency is a major pain point. While the clinical care is often spot on, the operational side leaves much to be desired.
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✓ What Works Well
- Thorough skin examinations
- Knowledgeable practitioners
- Friendly nursing staff
✗ Areas to Improve
- Poor billing transparency
- Long wait times
- Difficult to reach by phone
- Why am I being billed for a follow-up visit?
- Are the hours of operation accurate?
Clinical care is great but the front office is a mess.
Billing department is impossible to deal with.
Doctors are thorough but the scheduling is frustrating.
- Category Health & Medical
- City Grafton
- State Wisconsin
- Postcode 53024
- Country United States
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