1170 E Belvidere Rd, Ste 206, Grayslake, Illinois, 60030
This dermatology practice receives mixed reviews. Many patients are very happy with the professional, compassionate care they receive, particularly from Dr. Wilson. However, there are significant complaints regarding administrative issues, including poor communication, long wait times, and billing problems. It seems to be a practice where the clinical care is often excellent, but the administrative experience can be a major source of frustration.
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If you have billing questions, try to resolve them in person or through the patient portal rather than by phone.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the office is a mess.
Staff is friendly, but the wait is long.
Mixed experiences with administrative staff.