8325 S Emerson Ave, Suite C1, Indianapolis, Indiana, 46237
Dr. Natalie is widely praised for his kindness, thoroughness, and effective treatment plans. However, the practice suffers from significant administrative issues, including billing disputes, poor communication, and rigid policies that frustrate patients. While the medical care is top-tier, the front office experience is a major point of contention.
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✓ What Works Well
✗ Areas to Improve
Dr. Natalie is great, but the office staff makes me want to leave.
Finally found a doctor who listens.
Billing department is a nightmare to deal with.