Forefront Dermatology Novi, MI
25500 Meadowbrook Rd, Suite 180, Novi, Michigan, 48375
Dr. Lyons is generally well-liked for her clinical skills, but the practice suffers from significant administrative issues. Patients frequently complain about rude front desk staff, difficulty getting appointments, and billing discrepancies. While the medical care is often rated highly, the overall experience is marred by poor office management.
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Always verify your insurance coverage and expected costs before your appointment to avoid billing surprises.
✓ What Works Well
- Dr. Lyons is thorough and kind
- Clean and modern office
- Effective treatments
✗ Areas to Improve
- Rude and disorganized front desk
- Billing errors and lack of transparency
- Difficulty reaching the office by phone
- Why is my bill higher than quoted?
- How do I get a prescription refill?
Great doctor, terrible office staff.
Billing is a nightmare.
Dr. Lyons is a gem, but the office is a headache.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48375
- Country United States
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