3459 Old Halifax Rd, I, South Boston, Virginia, 24592
This practice is highly polarized. Many patients love the compassionate care and the family-oriented atmosphere, especially under Dr. Gregory. However, there are frequent, severe complaints about administrative incompetence, including long wait times, rude front desk staff, and poor communication regarding appointments and referrals. It seems to be a practice where the clinical care is good, but the management is struggling.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to see Dr. Gregory, be prepared for a long wait and try to schedule your appointment for early in the day.
✓ What Works Well
✗ Areas to Improve
Dr. Gregory is great, but the staff is a mess.
The wait times are ridiculous.
Great care, but be prepared for a long wait.