Forefront Dermatology
130 Richardson Crossing, Suite 130, Arnold, Missouri, 63010
Patients generally praise the medical providers for their skill and efficiency, especially regarding skin checks and minor procedures. However, the scheduling and administrative side of the practice is a major point of contention, with many reports of long wait times, poor communication, and difficulty reaching the office. While the clinical care is often described as excellent, the operational issues can make the experience frustrating.
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If you need biopsy results, follow up via the portal or call repeatedly, as the phone system can be unreliable.
✓ What Works Well
- Skilled and efficient doctors
- Painless procedures
- Clean and modern facility
✗ Areas to Improve
- Outsourced scheduling is frustrating
- Difficulty getting biopsy results
- Long wait times for new patients
- Why is it so hard to reach the office by phone?
- Are the doctors thorough with skin checks?
The doctors are great, but the call center is a total nightmare.
Fast and professional care once you actually get in the door.
Great clinical results, but the administrative side needs a major overhaul.
- Category Health & Medical
- City Arnold
- State Missouri
- Postcode 63010
- Country United States
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