Forest City Family Care
212 Allendale Dr, Forest City, North Carolina, 28043
Forest City Family Care receives mixed reviews. Many patients are very happy with the care provided by specific providers like Taylor Miller and Rhonda Hill, praising their listening skills and compassion. However, there are significant complaints about the administrative side, including rude front desk staff, difficulty reaching the office by phone, and billing issues. The clinical care is generally well-regarded, but the administrative experience can be a major source of frustration.
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Use their online portal for scheduling and communication to avoid the frustration of the call center.
✓ What Works Well
- Compassionate and attentive providers
- Thorough care
- Easy online scheduling
✗ Areas to Improve
- Rude front desk staff
- Difficulty with phone communication
- Billing issues
- How do I reach the office by phone?
- Why am I receiving incorrect bills?
Providers are great, staff is hit or miss.
Billing is a headache.
Excellent clinical care.
- Category Health & Medical
- City Forest City
- State North Carolina
- Postcode 28043
- Country United States
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