4999 Carolina Forest Blvd, Myrtle Beach, South Carolina, 29579
Patients generally love the clinical care and find the staff friendly and professional. However, there is a recurring frustration regarding insurance changes and billing transparency. Some long-term patients feel the recent transition in staff and management has led to communication gaps. Overall, the dental work itself is highly regarded, but the front-office experience is hit or miss.
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Always verify your insurance coverage directly with your provider before your appointment, as office updates can lag.
✓ What Works Well
✗ Areas to Improve
Clinical staff is top-notch and makes patients feel at ease.
Billing and insurance communication needs a serious upgrade.
The office atmosphere is generally calm and professional.