Fortson Dentistry Berkley & Oak Park
13741 W Eleven Mile Rd, Oak Park, Michigan, 48237
The clinical staff at Fortson Dentistry is highly praised for their skill and kindness. However, the front desk staff, particularly regarding billing and scheduling, is a major pain point for many patients. It is a classic case of great medical care hampered by poor administrative service.
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✓ What Works Well
- Excellent dental hygienists
- Skilled and gentle dentists
- Clean and modern facility
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Rigid cancellation policies
- Why is the front desk so difficult?
- Are they transparent about costs?
Doctors are great, staff is not
Great cleaning experience
Billing is a headache
- Category Health & Medical
- City Oak Park
- State Michigan
- Postcode 48237
- Country United States
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