Forum Dental - Rolla
1810 E 10th St, Rolla, Missouri, 65401
Forum Dental receives mixed reviews. Many patients love the clinical care, especially from Dr. Kim, citing his expertise and compassion. However, there is a recurring theme of frustration with the front office, particularly regarding automated scheduling, appointment cancellations, and billing transparency. Some patients feel the practice has become too corporate, losing the personal touch it once had.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm your appointment via phone call a day before, as automated systems may drop them.
✓ What Works Well
- Skilled and compassionate dentists
- Modern technology
- Good results for complex procedures
✗ Areas to Improve
- Unreliable automated scheduling
- Poor front-desk communication
- High-pressure sales tactics for insurance/treatments
- Why was my appointment canceled without notice?
- Are these extra procedures really necessary?
- Do you accept my insurance?
The dentist is great, but the front office is a mess.
Felt like a number in a corporate machine.
Great clinical work, but the admin side needs help.
- Category Health & Medical
- City Rolla
- State Missouri
- Postcode 65401
- Country United States
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