Forum Health Coppell Integrative Medicine Clinic
705 W Main St, Coppell, Texas, 75019
Patients generally love the providers, especially Dr. Sullivan and Susan Harris, for their holistic approach and willingness to listen. However, the front office and billing department are a major headache. Many report being overcharged or having insurance claims handled poorly. Communication via the patient portal is often described as a black hole.
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Always verify your lab orders and cash-pay prices directly with the lab company if possible to avoid clinic markups.
✓ What Works Well
- Providers take time to listen
- Holistic approach to health
- Effective hormone treatments
✗ Areas to Improve
- Poor front desk communication
- Billing and insurance issues
- Unresponsive patient portal
- Why am I being charged for a well visit?
- How do I get a refund for overpayment?
- Why is the portal not being answered?
Great doctors, terrible office management
Billing is a total mess
Worth the drive for the medical care
- Category Health & Medical
- City Coppell
- State Texas
- Postcode 75019
- Country United States
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