ForwardDental Brookfield
15680 W Capitol Dr, Brookfield, Wisconsin, 53005
Patients generally appreciate the friendly and professional care provided by the hygienists and dentists. Many find the office welcoming and efficient. However, there are recurring complaints about billing errors, administrative rudeness, and difficulty reaching the office. While the clinical care is often highly rated, the administrative side is a significant pain point.
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Verify all billing statements carefully and keep records of all payments.
✓ What Works Well
- Friendly and professional clinical staff
- Welcoming office environment
- Thorough and gentle hygienists
✗ Areas to Improve
- Recurring billing errors
- Administrative rudeness
- Difficulty reaching the office
- How is the billing process?
- Is the staff professional?
Clinical staff is wonderful.
Billing is a nightmare.
Great with children.
- Category Health & Medical
- City Brookfield
- State Wisconsin
- Postcode 53005
- Country United States
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