ForwardDental New Berlin
15100 W Library Ln, New Berlin, Wisconsin, 53151
This practice has a loyal following for its friendly and professional clinical staff. However, there are significant and recurring complaints about administrative issues, including frequent appointment cancellations, long wait times, and poor communication. While the dental care itself is often rated highly, the administrative experience is a major source of frustration for many patients.
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The clinical care is good, but be prepared for potential scheduling disruptions.
✓ What Works Well
- Friendly and professional clinical staff
- Thorough and gentle care
- Clean and modern office
✗ Areas to Improve
- Frequent appointment cancellations
- Long wait times
- Poor administrative communication
- Why are appointments frequently cancelled?
- Is the staff professional?
Clinical staff is great.
Scheduling is a nightmare.
Too many cancellations.
- Category Health & Medical
- City New Berlin
- State Wisconsin
- Postcode 53151
- Country United States
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