Founders Family Medicine and Urgent Care
4386 Trail Boss Dr, empty, Castle Rock, Colorado, 80104
Founders Family Medicine is a long-standing community staple with many loyal patients who appreciate the personalized, family-like atmosphere. Providers like Dr. Cerullo and Ashley Weigle receive high praise for their compassion and listening skills. However, the practice has faced criticism regarding rigid policies, such as the 'one issue per visit' rule and strict arrival times, which have alienated some patients. Billing and communication issues are also recurring themes.
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Always arrive at least 15 minutes early; they are very strict about their arrival policy and will reschedule you if you're late.
✓ What Works Well
- Personalized, family-like care
- Compassionate and attentive providers
- Convenient urgent care access
✗ Areas to Improve
- Rigid 'one issue per visit' policy
- Strict arrival time enforcement
- Difficulty reaching staff by phone
- Can I discuss more than one issue?
- What is your late arrival policy?
- How do I reach the billing department?
Great doctors, but policies are frustrating
Feels like family, not a number
Billing and communication need improvement
- Category Health & Medical
- City Castle Rock
- State Colorado
- Postcode 80104
- Country United States
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