Fox Auto Care
1311 E St Gertrude Pl, Santa Ana, California, 92705
The shop has a polarized reputation. Long-time customers remember it as a reliable, family-owned spot, but recent reviews suggest a decline in service quality and honesty under new management. While some still find the work efficient and professional, others report feeling overcharged and misled by unnecessary repairs. It is a hit-or-miss experience depending on the specific service and staff member.
We analyze 77 public reviews for Fox Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repairs, as some customers feel the shop pushes unnecessary work.
✓ What Works Well
- Thorough diagnostics
- Clear communication
- Professional staff
✗ Areas to Improve
- High pricing
- Inconsistent repair quality
- Concerns about honesty
- Is this shop still family-owned?
- Why are the prices so high?
- Can I trust their diagnostic reports?
Mixed experiences with new management
Detailed digital reports provided
Variable pricing transparency
- Category Automobile
- Neighborhood Santa Ana
- City Santa Ana
- State California
- Postcode 92705
- Country United States
