Fox Honda - Service & Parts
3050 Broadmoor Ave SE, Grand Rapids, Michigan, 49512
Fox Honda Service and Parts receives a wide range of feedback. Many customers love the quick, efficient oil changes and the clean waiting area. However, there is a significant portion of users who feel frustrated by long wait times, poor communication, and what they perceive as declining service quality. It seems to be a high-volume shop where the experience can vary greatly depending on the advisor you get.
We analyze 69 public reviews for Fox Honda - Service & Parts using our data models and filter out spam to highlight only authentic feedback.
Try to visit during off-peak hours to avoid the long lines often reported by customers.
✓ What Works Well
- Fast oil changes
- Clean waiting area
- Flexible service hours
✗ Areas to Improve
- Long wait times
- Inconsistent communication
- Perceived decline in service quality
- Do I need an appointment for an oil change?
- Why are the prices increasing?
- Can I get a loaner vehicle?
In and out fast for my oil change.
Communication was poor and I felt like a number.
The service advisor was a rockstar.
- Category Automobile
- City Grand Rapids
- State Michigan
- Postcode 49512
- Country United States
