Fraley Family Practice
3210 Academy Blvd, Suite 3, Colorado Springs, Colorado, 80917
Fraley Family Practice is generally well-regarded for its compassionate and attentive doctors, particularly Dr. Moore and Dr. Gray. Patients feel heard and valued, noting that the providers take their time. However, there are recurring complaints about administrative issues, including unresponsiveness, difficulty with referrals, and high staff turnover, which can make the overall experience frustrating.
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If you need a referral, follow up in person or via the portal to ensure it was actually sent.
✓ What Works Well
- Compassionate and attentive doctors
- Patients feel heard
- Thorough physicals
✗ Areas to Improve
- Administrative unresponsiveness
- Difficulty with referrals
- High staff turnover
- How do I get a referral sent?
- Why is it so hard to reach someone by phone?
The doctors are great, but the office is a mess.
I feel like family here.
Be prepared for administrative delays.
- Category Health & Medical
- City Colorado Springs
- State Colorado
- Postcode 80917
- Country United States
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