Health & Medical · Hospital

Franciscan Health Dyer

24 Joliet St, Dyer, Indiana, 46311

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

The feedback for this hospital is highly polarized. Many patients report excellent, compassionate care from nurses and doctors, particularly in labor and delivery and orthopedics. However, a significant number of patients express deep frustration with the emergency room, citing long wait times, poor communication, and rude staff. While the clinical care is often described as good, the administrative and emergency room experience can be a major source of stress for patients. It is a facility where the medical care is strong, but the patient experience could be significantly improved.

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We analyze 76 public reviews for Franciscan Health Dyer using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have a non-emergency, consider other options, as the ER wait times can be significant.

Multi-specialty
High Administrative Friction
Pros & Cons

✓ What Works Well

  • Compassionate and expert staff
  • Effective medical treatments
  • Clean and well-maintained facility

✗ Areas to Improve

  • Long wait times in the ER
  • Poor communication and rude staff
  • Billing and insurance issues
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I get my records?
  • Is this covered by my insurance?
User Feedback

Great doctors, but the ER is a mess

Compassionate care in some departments

Administrative experience is very stressful