Health & Medical · Multi-Specialty Clinic

Franciscan Medical Clinic - Bonney Lake

9230 Sky Island Dr E, 2nd Floor, Bonney Lake, Washington, 98391

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This clinic has a very mixed reputation. While some patients report excellent care from specific providers, many others express deep frustration with administrative hurdles, including rigid cancellation policies, billing issues, and difficulty reaching staff. The overall sentiment is that the system feels impersonal.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 20/100
Pro Tip

Be very careful with appointment times; the clinic is known for strictly enforcing late policies.

Inconsistent patient experience
High administrative friction
Pros & Cons

✓ What Works Well

  • Some highly skilled individual providers
  • Modern facility
  • Convenient location

✗ Areas to Improve

  • Very rigid and unforgiving policies
  • Poor communication and follow-up
  • Billing and insurance transparency issues
Frequently Asked Questions
  • Why was I charged so much?
  • How do I get a referral?
User Feedback

You are just a number here.

Great doctors, terrible front office.

Billing practices feel like a scam.

Location Details
Street: 9230 Sky Island Dr E, 2nd Floor
City: Bonney Lake
State: Washington
Postcode: 98391
Country: United States
Location
9230 Sky Island Dr E 2nd Floor, Bonney Lake, WA 98391
Quick Info
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