Health & Medical · Primary Care

Franciscan Medical Clinic - Federal Way

30809 1st Ave S, Federal Way, Washington, 98003

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This clinic has a very mixed reputation. Some patients have long-standing relationships with doctors like Dr. Khan and Dr. Sharma and are very happy. However, many others report significant issues with the call center, administrative disorganization, and difficulty getting appointments. It seems to be a large system where individual experiences vary greatly.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Try to build a relationship with a specific provider and use the patient portal for communication.

Large system challenges
Excellent individual providers
Pros & Cons

✓ What Works Well

  • Some excellent, caring doctors
  • Clean and modern facility
  • Comprehensive services

✗ Areas to Improve

  • Frustrating call center and phone system
  • Administrative disorganization
  • Difficulty getting appointments
Frequently Asked Questions
  • How do I reach my doctor directly?
  • Are they accepting new patients?
  • How do I get my records?
User Feedback

Great doctor, but the office is a mess

Staff can be rude and unhelpful

Hit or miss experience

Location Details
Street: 30809 1st Ave S
City: Federal Way
State: Washington
Postcode: 98003
Country: United States
Location
30809 1st Ave S, Federal Way, WA 98003
Quick Info
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