Frank DePaola DDS and Associates Affiliated with The Smilist Dental
1130 Maxwell Ln, Hoboken, New Jersey, 07030
The practice receives mixed reviews. Many patients appreciate the modern facility and the care provided by specific hygienists and dentists. However, there are frequent and serious complaints regarding administrative incompetence, billing errors, and poor communication from the front desk.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all payments and insurance communications; the administrative side is known to be disorganized.
✓ What Works Well
- Modern and clean facility
- Thorough hygienists
- Convenient location
✗ Areas to Improve
- Poor administrative management
- Billing errors and lack of transparency
- Rude front desk staff
- Why am I getting a bill?
- Is this covered by insurance?
Great care, terrible office management.
I felt misled by the billing.
The hygienist was excellent.
- Category Health & Medical
- City Hoboken
- State New Jersey
- Postcode 07030
- Country United States
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