Frank K. Kuwamura III, MD
3503 Paesanos Pkwy, Suite 201, San Antonio, Texas, 78231
Dr. Kuwamura is widely respected as a top-tier spine surgeon who provides life-changing results. Patients appreciate his directness, thoroughness, and the fact that he doesn't rush into surgery. However, the office administration, particularly the office manager, is a frequent source of frustration, with reports of poor communication and rude behavior. It's a case of excellent medical care hampered by a difficult support staff.
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If you have issues with the office manager, try to communicate directly with the doctor or his PA if possible, as they are often more responsive.
✓ What Works Well
- Exceptional surgical skill
- Thorough and honest consultations
- Life-changing pain relief
✗ Areas to Improve
- Rude and confrontational office manager
- Poor communication and follow-up
- Long wait times
- Is the office staff always this difficult?
- Why is it so hard to get a call back?
Dr. K is a genius, but his office manager is a nightmare.
Best surgeon in the city, just be prepared for the staff.
Life-changing surgery, but the admin side needs a total overhaul.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78231
- Country United States
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