518 US-209, Milford, Pennsylvania, 18337
Dr. Frankel is widely praised for his surgical skill, professionalism, and efficient treatment of foot and ankle issues. Many patients report successful outcomes and appreciate his down-to-earth bedside manner. However, there are recurring complaints about administrative issues, including long wait times, billing disputes, and occasional rudeness from the front desk. Despite these administrative frustrations, the quality of medical care remains the primary reason patients return.
We analyze 73 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
If you have a scheduled appointment, call the office the morning of to confirm your time, as scheduling changes are a common complaint.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the front office is a mess.
I felt heard and cared for by the medical team.
The administrative side needs a lot of work.