Franklin Dental & Braces
4054 Buford Hwy NE, Atlanta, Georgia, 30345
Patients are deeply frustrated by long wait times and poor front desk communication. While some families appreciate the clinical care, many feel the office is disorganized and lacks empathy. Scheduling issues and conflicting information from staff are recurring themes. Overall, the experience is hit-or-miss depending on the specific provider.
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Always confirm your appointment via phone the day before to ensure it hasn't been moved.
✓ What Works Well
- Some dentists are gentle with children
- Convenient location
- Budget-friendly options for some
✗ Areas to Improve
- Excessive wait times
- Unprofessional front desk staff
- Poor communication regarding appointments
- Why are wait times so long?
- Can I speak to a manager about my bill?
Front desk needs better training
Scheduling is a total mess
Clinical staff is better than admin
- Category Health & Medical
- City Atlanta
- State Georgia
- Postcode 30345
- Country United States
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