Health & Medical · General Dentistry

Franklin Dental

1386 Gray Hwy, Macon, Georgia, 31211

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This practice has a very polarized reputation. While some patients report quick, professional, and friendly service, a significant number of reviews highlight major issues with long wait times, overbooking, and poor administrative communication. There are also serious concerns regarding the quality of care and the professionalism of the staff, leading to a high level of frustration for many families.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

If you have a scheduled appointment, be prepared for a long wait and bring something to keep children entertained.

High-Volume
Medicaid Friendly
Pros & Cons

✓ What Works Well

  • Some staff are very kind and patient
  • Quick service for some
  • Good for routine work when things go right

✗ Areas to Improve

  • Extremely long wait times
  • Overbooking and scheduling issues
  • Poor administrative communication
Frequently Asked Questions
  • Why is the wait time so long?
  • Are they good with children?
  • How do I handle billing disputes?
User Feedback

Hit or miss depending on the day.

The administrative side is a total disaster.

Great clinical care, but the office management is frustrating.

Location Details
Street: 1386 Gray Hwy
City: Macon
State: Georgia
Postcode: 31211
Country: United States
Location
1386 Gray Hwy, Macon, GA 31211
Quick Info
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