Health & Medical · Primary Care

Franklin Medical Center

836 E Redd Rd, #7221, El Paso, Texas, 79912

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This clinic has a very poor reputation, with many patients reporting long wait times, rude staff, and poor communication. While some patients have had positive experiences with specific providers, the overall consensus is that the practice is disorganized and lacks empathy. Many patients have decided to seek care elsewhere due to these issues.

Our Review Process
20
Most Relevant
16
Newest
16
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 15/100
Pro Tip

If you have an urgent issue, consider an urgent care center instead of this clinic.

High administrative friction
Inconsistent provider quality
Pros & Cons

✓ What Works Well

  • Some providers are caring
  • Convenient location
  • Walk-in availability

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unhelpful staff
  • Poor communication and follow-up
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Are the billing practices transparent?
User Feedback

Worst medical experience ever

Great doctor, but the office staff is a nightmare

Felt unheard and disrespected

Location Details
Street: 836 E Redd Rd, #7221
Neighborhood: El Paso
City: El Paso
State: Texas
Postcode: 79912
Country: United States
Location
836 E Redd Rd #7221, El Paso, TX 79912
Quick Info
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