Franklin Veterinary Associates
2380 Buchanan Trail W, Greencastle, Pennsylvania, 17225
Franklin Veterinary Associates is generally well-regarded for its compassionate and knowledgeable care. Many pet owners appreciate the friendly staff and the thoroughness of the veterinarians. However, there are some concerning reports of poor customer service, especially in recent years, and a few traumatic experiences that have left some clients feeling unheard and dissatisfied.
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Always seek a second opinion if you feel your pet's condition is not being addressed.
✓ What Works Well
- Compassionate care
- Knowledgeable staff
- Friendly environment
✗ Areas to Improve
- Poor customer service
- Inconsistent communication
- Some traumatic experiences
- Are they accepting new clients?
- How long is the wait?
- Do they handle emergencies?
Great for routine care
Compassionate staff
Mixed experiences recently
- Category Other
- City Greencastle
- State Pennsylvania
- Postcode 17225
- Country United States
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