Frantz Gaston Jr - State Farm Insurance Agent
132 Baldwin Rd, Suite 132, Parsippany-Troy Hills, New Jersey, 07054
This agency is praised for its friendly, helpful staff, with Andrea and Rubab frequently mentioned for their professionalism and ability to find competitive rates. Clients appreciate the personalized attention and the ease of the insurance process. However, there are some reports of communication delays and administrative errors, suggesting that while the service is often great, it can be inconsistent.
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Request Andrea or Rubab for a more consistent and helpful experience.
✓ What Works Well
- Friendly and helpful staff
- Competitive rates
- Personalized attention
✗ Areas to Improve
- Occasional communication delays
- Reports of administrative errors
- Some difficulty getting callbacks
- Can you help me bundle my policies?
- Why is my rate changing?
Andrea is professional and explains everything well.
Rubab is great and very thorough.
Some clients feel ignored when issues arise.
- Category Financial Services
- City Parsippany-Troy Hills
- State New Jersey
- Postcode 07054
- Country United States
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