Food & Beverage · Burgers & Custard

Freddy's Frozen Custard & Steakburgers

849 W Poplar Ave, Collierville, Tennessee, 38017

Google Maps Updated: 16 May 2026
Authenticity Score: 70/100
About

Freddy's is a favorite for many due to their thin, crispy steakburgers and custard. However, this specific location suffers from cleanliness issues and inconsistent service. While some staff members are praised for their kindness, others are described as rude or lazy. It's a great concept, but the execution at this location is often lacking.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 80/100
Value for Money 70/100
Pro Tip

The turtle sundae is a must-try, but check your order before leaving the drive-thru.

Drive-thru available
Frozen custard menu
Pros & Cons

✓ What Works Well

  • Delicious steakburgers
  • Great frozen custard
  • Some very friendly staff

✗ Areas to Improve

  • Cleanliness issues in the dining area
  • Inconsistent service quality
  • Long drive-thru wait times
Frequently Asked Questions
  • Is the custard fresh?
  • Why is the dining room dirty?
  • Are the burgers always this thin?
User Feedback

Great food, poor management

Hit or miss cleanliness

Custard is the highlight

Location Details
Street: 849 W Poplar Ave
Neighborhood: Collierville
City: Collierville
State: Tennessee
Postcode: 38017
Country: United States
Location
849 W Poplar Ave, Collierville, TN 38017
Quick Info
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