141 Thomas Johnson Dr, Suite 170, Frederick, Maryland, 21702
This practice has a strong reputation for clinical care, with many patients praising the doctors for their expertise and bedside manner. However, there is a recurring theme of frustration regarding administrative processes, including long wait times, difficult phone systems, and aggressive upselling of products. While the medical outcomes are generally positive, the administrative experience can be a significant hurdle.
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If you need custom orthotics, be prepared for a long wait and confirm the timeline before ordering.
✓ What Works Well
✗ Areas to Improve
Dr. Ho is fantastic and very thorough.
The front desk is often unhelpful.
They push too many extra products.