Health & Medical · Primary Care

Fredericksburg Primary Care

2500 Charles St, #3312, Fredericksburg, Virginia, 22401

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This practice is highly polarized. While some patients praise the medical care provided by Dr. Ferguson and Sandra Steele, there is a massive volume of complaints regarding the front office, including unresponsiveness, disorganization, and rude behavior. Many patients feel the administrative issues overshadow the medical care.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 20/100
Pro Tip

If you choose this practice, be prepared to be very proactive with your own scheduling and follow-ups.

High clinical quality
Poor administrative support
Pros & Cons

✓ What Works Well

  • Compassionate medical providers
  • Thorough care

✗ Areas to Improve

  • Unresponsive front office
  • Disorganized scheduling
  • Rude staff
Frequently Asked Questions
  • Why don't you answer the phone?
  • Are you accepting new patients?
User Feedback

Great doctors, terrible admin

I feel well taken care of

Avoid this place at all costs

Location Details
Street: 2500 Charles St, #3312
Neighborhood: Fredericksburg
State: Virginia
Postcode: 22401
Country: United States
Location
2500 Charles St #3312, Fredericksburg, VA 22401
Quick Info
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