Freedom Heating & Cooling
2881 Shannon Oxmoor Rd, Birmingham, Alabama, 35211
Freedom Heating & Cooling (often associated with Service Experts) has a polarized reputation. Many long-term customers appreciate their maintenance plans and the skill of specific technicians. However, there are numerous complaints regarding poor communication, high-pressure sales tactics, and unresolved service issues. It is a company that seems to struggle with consistency across its large operation.
We analyze 77 public reviews for Freedom Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
If you feel pressured into a new system, always get a second opinion from a smaller, independent contractor.
✓ What Works Well
- Thorough maintenance plans
- Skilled individual technicians
- Wide range of services
✗ Areas to Improve
- Inconsistent customer service
- High-pressure sales tactics
- Difficulty resolving complaints
- Is the maintenance plan worth the cost?
- How do I escalate a service complaint?
- Are your technicians background checked?
Technicians are great, but the office is a mess.
They tried to sell me a new unit I didn't need.
Reliable for routine maintenance.
- Category Home Services
- Neighborhood Birmingham
- City Birmingham
- State Alabama
- Postcode 35211
- Country United States
