Health & Medical · Ophthalmology

Freehold Ophthalmology LLC

509 Stillwells Corner Rd, Suite E5, Freehold, New Jersey, 07728

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This practice has a polarized reputation. While some patients appreciate the medical care provided by specific doctors, many report significant issues with administrative efficiency, long wait times, and rude front desk staff. The office is often described as a 'factory' where patients feel like numbers rather than individuals.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have an appointment, try to schedule it for the very first slot of the day to minimize wait times.

Wait Time: Very High
Customer Service: Low
Pros & Cons

✓ What Works Well

  • Some doctors are highly skilled
  • Convenient lab services
  • Effective IPL treatments

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unhelpful staff
  • Poor communication
Frequently Asked Questions
  • Why is it so hard to reach someone by phone?
  • Are the wait times always this long?
User Feedback

The doctors are good, but the office management is a disaster.

I waited over an hour and felt rushed during the exam.

The front desk staff needs a serious attitude adjustment.

Location Details
Street: 509 Stillwells Corner Rd, Suite E5
Neighborhood: Freehold
City: Freehold
State: New Jersey
Postcode: 07728
Country: United States
Location
509 Stillwells Corner Rd suite e5, Freehold, NJ 07728
Quick Info
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