Freeport Dental
1450 S West Ave, Freeport, Illinois, 61032
Reviews for this practice are polarized. Many patients love the clinical care and the gentle nature of the hygienists, especially for those with dental anxiety. However, there is a significant volume of complaints regarding billing practices, insurance confusion, and perceived 'money-hungry' tactics. The online scheduling system also causes frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all costs and insurance coverage in writing before any procedure to avoid post-visit billing disputes.
✓ What Works Well
- Gentle and kind hygienists
- Good for dental anxiety
- Quick emergency appointments
✗ Areas to Improve
- Confusing and aggressive billing
- Poor online scheduling system
- Perceived lack of transparency
- Why am I getting an extra bill?
- Is this practice part of a larger chain?
Great clinical work
Billing department is hard to reach
Staff turnover seems high
- Category Health & Medical
- City Freeport
- State Illinois
- Postcode 61032
- Country United States
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