Freeport Family Dental-Drs. Mac & Sarin
981 W South St, Freeport, Illinois, 61032
Patients appreciate the friendly, family-like atmosphere and the gentle approach of the hygienists. The new ownership is well-received, with many noting that the transition from the previous dentist was smooth. While the clinical care is highly rated, some feedback suggests occasional friction with front-desk communication regarding insurance.
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Verify your specific insurance plan coverage with the front desk before your visit to avoid surprises.
✓ What Works Well
- Gentle and thorough hygienists
- Friendly, family-like atmosphere
- Clear communication from dentists
✗ Areas to Improve
- Occasional front desk attitude
- Insurance network issues
- Wait times for some appointments
- Are they in-network with my insurance?
- How is the transition to new owners?
Great with kids
Very clean facility
Front desk needs better customer service training
- Category Health & Medical
- City Freeport
- State Illinois
- Postcode 61032
- Country United States
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