Freeway Insurance
205 Veterans Blvd, Metairie, Louisiana, 70005
This agency receives mixed reviews, with many clients praising the helpfulness and professionalism of agents like Naomi and Mayra. Customers appreciate the team's effort to find affordable rates and their friendly, welcoming attitude. However, there are significant complaints regarding administrative errors, communication lapses, and frustration with rate increases. While many have had a great experience, others feel let down by the agency's responsiveness and handling of policy changes. It seems to be a hit-or-miss experience depending on the agent.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Naomi or Mayra for the most reliable and helpful service.
✓ What Works Well
- Helpful and friendly staff
- Effective at finding affordable rates
- Patient and clear communication
✗ Areas to Improve
- Significant administrative and billing errors
- Communication lapses and slow response times
- Frustration with rate increases
- Why did my premium increase without notice?
- How can I get a faster response from my agent?
Naomi is the best and found me the perfect quote.
Mayra went above and beyond to help me.
The administrative team needs to improve their communication.
- Category Financial Services
- City Metairie
- State Louisiana
- Postcode 70005
- Country United States
readers daily.